Shipping  and Return Policy

Shipping Time

  • 99% of all Orders ship same day for in stock items placed before 11am Pacific Time (2pm Eastern) on normal business days*.
      *Monday through Friday, excluding holidays

  • See our Warehouse Locations for estimated shipping times.

  • We will notify you within 24 business hours if any items you ordered are out-of-stock.‚Äč

Delivery Time

  • Most orders are delivered within 2 to 5 business days of being placed.

  • We currently do not offer UPS Saturday Delivery.

  • UPS will not deliver packages on holidays.

  • Please click here to visit the UPS holiday schedule.

Shipping Methods

  • UPS Ground, UPS 2nd Day Air, and UPS Next Day Air available for most locations.

  • We cannot ship to PO Boxes or Military APO/FPO/DPO Addresses

Payment Methods

  • Visa, Mastercard, Discover

  • Pay Pal

  • Money order/Cashiers check

  • Check (Must wait to clear)

  • Credit cards issued outside of the USA are not accepted.

  • No COD


Order cancellation can only be made before shipment.

Once shipment occurs, the return policy is in effect.


Don't Trust This Man does not do backorders.

If an item is unavailable it will be removed from the order, and you will be notified.


We do not offer direct exchanges. Instead, you must return the unwanted items and place a new order for the wanted items. Please see our Returns & Refunds policy below for instructions on the return process.

Returns & Refunds

To return an item and receive a refund:

  • Don't Trust This Man offers free return shipping on orders that have been placed with the the past 30 days old or less. You will be e-mailed an RA # and an attached prepaid UPS label to return the merchandise. You must print out the UPS label, attach it to your return package, and drop it off at an authorized UPS drop off location.

  • To receive an RA #, contact us on the contact page. If your return is approved, our representative will email you the RA # with return instructions within 2 business days or less. If your return is not approved, we will respond with a reason for disapproval within 2 business days or less.

  • Returns are generally processed within 2 business days. Please allow up to 10 business days for refund credits to be processed.

Please be aware that:

  • Item return claims must be made within 30 days of receipt.

  • Items that have been printed on, washed, or altered in any way are not returnable.

  • Don't Trust This Man does not charge any restocking fees.

  • Shipping and handling charges are not refundable.

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Shipping and Returns


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